Privacy Policy
How we handle information you share when you contact us.
Last updated: August 11, 2026
Alston Cleaning (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you use alstoncleaning.com, how we use it, and how to reach us with questions.
Information We Collect
When you request an estimate or contact us through our website forms, we collect the details you provide, which may include your name, phone number, email address, city or service area, space type, requested service, cleaning frequency, and any notes you share about the job.
Our servers may also receive standard technical information such as your IP address and the time of your request when a form is submitted. We use this only to operate the site, prevent abuse, and troubleshoot delivery problems.
How We Use Information
- Respond to estimate requests and other inquiries
- Schedule walkthroughs and cleaning services
- Follow up about quotes, appointments, and customer service
- Protect the website from spam and automated abuse
We do not sell your personal information.
Email Delivery
Form submissions are emailed to our team using Postmark, a transactional email service. Messages are sent so we can reply to you at the email address you provide.
Cookies and Analytics
This website does not currently use advertising cookies or third-party analytics tracking. If that changes, we will update this policy.
How Long We Keep Information
We keep inquiry details as long as needed to respond, schedule work, and maintain ordinary business records. You can ask us to update or delete contact details you previously sent.
Children’s Privacy
Our services are directed to adults and businesses. We do not knowingly collect personal information from children under 13.
Contact Us
Questions about this policy or your information:
Alston Cleaning
1051 14th Ave UNIT 116, Longview, WA 98632
(360) 261-9148
info@alstoncleaning.com